Privacy Policy

Soul Treats by Sara (the “Site”) is committed to protecting the privacy of its users. This Privacy Policy (“Policy”) is designed to help you understand how we collect, use, and safeguard the information you provide to us and to assist you in making informed decisions when using our Site. This Policy applies only to the information that we collect on this Site and does not apply to any other website or offline point of contact between us and you.

Information Collection

We collect personal information that you voluntarily provide to us when you:

  • Register on the Site;
  • Contact us through our contact form or email;
  • Sign up for our newsletter;
  • Make a purchase from our store.
The personal information we collect may include your name, email address, mailing address, phone number, and payment information. We use this information to:
  • Process your orders;
  • Communicate with you;
  • Send you newsletters;
  • Respond to your inquiries.

We do not share your personal information with third parties, except as necessary to fulfil your orders or as required by law. We may also use aggregated or de-identified data for research purposes.

Cookies

We use cookies to collect information about your browsing activities on our Site. Cookies are small files that a website or its service provider transfers to your computer’s hard drive through your web browser. These cookies enable the website or service provider to recognize your browser and capture and remember certain information. We use cookies to:
  • Remember your preferences;
  • Understand and save your preferences for future visits;
  • Compile data about site traffic and site interactions to offer better site experiences and tools in the future.

We may contract with third-party service providers to assist us in better understanding our Site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You can do this through your browser settings. If you turn cookies off, some features of the Site may not work properly.

Your Rights

You have the right to access, correct, update, or delete your personal information at any time. You may also object to our processing of your personal information, ask us to restrict processing of your personal information, or request portability of your personal information. To do so, please contact us using the information provided below.

Data Retention

We will retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need to use your personal information, we will securely destroy it.

Security

We take appropriate measures to safeguard your personal information from unauthorized access, use, disclosure, or alteration. However, no method of transmission over the internet, or method of electronic storage, is completely secure. Therefore, we cannot guarantee absolute security.

Changes to this Policy

We reserve the right to change this Policy at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site following the posting of changes constitutes your acceptance of such changes.

Contact Us

If you have any questions about this Policy or our privacy practices, please contact us at [email protected].